Difference between revisions of "Reactivate Account"
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| − | [[Funcom]] | + | [[Funcom]] is deactivating Anarchy Online [[Froob]] Accounts. You get notified of this block when connecting to the game Anarchy Online and receiving a blocked message. |
| − | |||
Error - Not paid<br> | Error - Not paid<br> | ||
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Clicking on the link will take you to https://account.anarchy-online.com/ | Clicking on the link will take you to https://account.anarchy-online.com/ | ||
| − | + | Some can connect to their account, click the reactivate option, and they are done. | |
For others, there is no reactivate option on the web page. Or we cannot connect to our account because it reports invalid password, but the password is valid on the Anarchy Online client. | For others, there is no reactivate option on the web page. Or we cannot connect to our account because it reports invalid password, but the password is valid on the Anarchy Online client. | ||
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# Connect to the game using Anarchy Online Client. | # Connect to the game using Anarchy Online Client. | ||
| − | = Reactivate | + | = Reactivate using TSW site= |
| + | |||
| + | The old TSW site is able to reactivate Anarchy Online accounts. | ||
| + | |||
| + | https://register.thesecretworld.com/account > Under My Account > Click Home > Click Reactivate Button > Click a different Reactivate Button | ||
| − | + | You will a message saying your account has been activated. | |
| − | + | Click home button and you will see an Membership Valid until date. | |
= Invalid Password= | = Invalid Password= | ||
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You are able to connect to the Anarchy Online game but cannot connect to the web site https://account.anarchy-online.com/ because of an invalid password message. | You are able to connect to the Anarchy Online game but cannot connect to the web site https://account.anarchy-online.com/ because of an invalid password message. | ||
| − | + | Your IP has been blocked by [[Funcom]]. | |
| − | + | This occurs after three successful connections to different accounts on the same day. | |
| + | Once it’s blocked, it can take 24 hours or weeks before it clears up. | ||
| − | '''Work Around''' | + | '''Block IP - Work Around''' |
* Wait a week or maybe a day for the hidden block to be lifted. | * Wait a week or maybe a day for the hidden block to be lifted. | ||
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:: My smart phone does not show a Logout option. | :: My smart phone does not show a Logout option. | ||
:: To connect to another account cleanout the browser history. | :: To connect to another account cleanout the browser history. | ||
| − | |||
If you still get Invalid password. You can try resetting the password. | If you still get Invalid password. You can try resetting the password. | ||
| Line 58: | Line 61: | ||
= Preventing Account from being Blocked = | = Preventing Account from being Blocked = | ||
| − | + | Old Froob accounts seem to expire once a month. | |
| − | + | New Froob accounts has 15 months. | |
| − | |||
= External References = | = External References = | ||
Revision as of 15:50, 17 April 2023
Funcom is deactivating Anarchy Online Froob Accounts. You get notified of this block when connecting to the game Anarchy Online and receiving a blocked message.
Error - Not paid
Your account is not paid for or has been blocked.
To check the status of your account log in to register.funcom.com
Clicking on the link will take you to https://account.anarchy-online.com/
Some can connect to their account, click the reactivate option, and they are done.
For others, there is no reactivate option on the web page. Or we cannot connect to our account because it reports invalid password, but the password is valid on the Anarchy Online client.
Reactivate Procedure
When missing the reactivate option, you can do try the following steps.
- Connect to your account on https://account.anarchy-online.com/
- If you get invalid password go to Invalid Password
- Then paste this address on your browse https://account.anarchy-online.com/uncancel_sub
- You probably wont see any change on the web page.
- Connect to the game using Anarchy Online Client.
Reactivate using TSW site
The old TSW site is able to reactivate Anarchy Online accounts.
https://register.thesecretworld.com/account > Under My Account > Click Home > Click Reactivate Button > Click a different Reactivate Button
You will a message saying your account has been activated.
Click home button and you will see an Membership Valid until date.
Invalid Password
You are able to connect to the Anarchy Online game but cannot connect to the web site https://account.anarchy-online.com/ because of an invalid password message.
Your IP has been blocked by Funcom.
This occurs after three successful connections to different accounts on the same day.
Once it’s blocked, it can take 24 hours or weeks before it clears up.
Block IP - Work Around
- Wait a week or maybe a day for the hidden block to be lifted.
- Connect computer to another internet access point. Try going to a coffee shop or library and use their internet connection. Maybe use a friends smartphone hotspot.
- VPN can be used if you have access to one that allows connection to gaming sites.
- Use your Smart Phone or Pad. Turn WIFI off on it, so it uses its cellular data connection. Then connect to the website.
- My smart phone does not show a Logout option.
- To connect to another account cleanout the browser history.
If you still get Invalid password. You can try resetting the password.
- I did this for a couple of OLD accounts that continue fail on the password for several weeks. I still needed to go to a coffee shop to get connected.
Support
If you still have problems.
- Post on Anarchy Online Forum Support link
- Post on Anarchy Online Discord link
- Submit a support email https://www.funcom.com/help/
Preventing Account from being Blocked
Old Froob accounts seem to expire once a month.
New Froob accounts has 15 months.
